Un sistema ERP para las pyme en América Latina: revisión de literatura

Jhon Hernán Muñoz Ruano; Juan Manuel  Segura; Jaime Humberto  Mendoza

doi:10.16925/2357-6014.2022.01.01

An ERP System for smes in Latin America : Literature review

Review Article

https://doi.org/10.16925/2357-6014.2022.01.01

Jhon Hernán Muñoz Ruano Ver Biografía

Fundación Universitaria de Popayán

Juan Manuel Segura Ver Biografía

Fundación Universitaria de Popayán

Jaime Humberto Mendoza Ver Biografía

Fundación Universitaria de Popayán

Introduction: This article is supported by the research and bibliographic review carried out during February and April 2020 in the Industrial Engineering program of the Fundación Universitaria de Popayán.

Problem: Small and Medium-sized Enterprises (SMEs) are faced with various challenges, to the extent that they do not have technological systems that allow them to administer and manage the information that each area can generate and manner, preventing them from effectively planning for the future.

Objective: The Bibliographic review aims to establish what type of ERP system would serve SMEs in Latin
America, so that they can be combined with the organization’s strategies, seeking to optimize and improve production processes.

Methodology: The bibliographic review was carried out applying Kitchenham’s guidelines, which proposes
three fundamental stages: (1) planning the review, (2) development of the review, and (3) publication of the
review results.

Results: For SMEs, cloud-managed openERPs represent a viable option, since implementation costs are significantly reduced, as well as the issue of maintenance and technical support.

Conclusion: OpenERP systems managed in the cloud represent the most feasible option, due to costs, practicality, flexibility and lower operational requirements when implementing the implementation of the system.

Originality: The implementation of the ERP system in SMEs is an issue that has been addressed by several
authors, the study was intended to cover a much larger context such as Latin America.

Limitations: The amount of information on the implementation of ERP systems in both large and small companies in Latin America is very limited.

Keywords: ERP, SMEs, digital transformation, information technology (IT)

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J. H. Muñoz Ruano, J. M. . Segura, and J. H. . Mendoza, “An ERP System for smes in Latin America: Literature review”, ing. Solidar, vol. 18, no. 1, pp. 1–24, Jan. 2022, doi: 10.16925/2357-6014.2022.01.01.

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