Knowledge Management and Industry 4.0 and Open Innovation

Main Article Content

José Ignacio Palacios Osma
Fabián Leandro Moreno Salazar
Karen Natalia Morales Gómez

Article Details

José Ignacio Palacios Osma, Universidad Distrital Francisco José de Caldas

Facultad de Ingeniería

Fabián Leandro Moreno Salazar, Universidad Distrital Francisco José de Caldas

Facultad de Ingeniería

Karen Natalia Morales Gómez, Universidad Distrital Francisco José de Caldas

Facultad de Ingeniería

Review Article


Introduction: The bibliographic review that is presented is the result of the research “Open Innovation and Knowledge Management” developed at the Universidad Distrital Francisco José de Caldas, during the year 2019.

Objective: To demonstrate a Knowledge management and Industry 4.0 model that consolidates innovation processes in Colombian organizations.

Methodology: A systematic mapping of information was developed, focused on the academic databases of the publications that link the concepts of Knowledge management, Industry 4.0 and Open innovation in the period 2016-2019.

Conclusions: Innovation is a key factor for organizations, in particular to achieve competitiveness. For this, it is necessary to have inter-institutional and intra-institutional knowledge management models, characterized by the decentralized exchange of information in the context of Industry 4.0. Therefore, it is necessary that the governance of an organization understand and facilitate the processes of opening and exchanging knowledge and information.

Originality: This model allows for the convergence of different models of administration and organization management, which must be co-managers of resource management and human talent.

Limitations: The model is developed from the literature review and from the experiences presented in these investigations, implying that a second stage is necessary for validation with experts.

[1] P. Veer Ramjeawon and J. Rowley, "Knowledge management in higher education institutions in Mauritius," International Journal of Educational Management, vol. 32, pp. 1319-1332, 2018. [Online]. doi:

[2] Q. Ai and H. Tan, "The intra-firm knowledge transfer in the outward M&A of EMNCs: Evidence from Chinese manufacturing firms," Asia Pacific Journal of Management, vol. 35, pp. 399-425, Jun 2018. [Online]. doi: 10.1007/s10490-017-9518-z

[3] Chesbrough H, Open innovation: The new imperative for creating and profiting from technology: pp. 51 – 66. Harvard Business Press, 2003.

[4] H. Chesbrough, et al., "Value creation and value capture in open innovation," Journal of Product Innovation Management, vol. 35, pp. 930-938, 2018. [Online]. doi:

[5] M. Ghobakhloo, "The future of manufacturing industry: a strategic roadmap toward Industry 4.0," Journal of Manufacturing Technology Management, vol. 29, pp. 910-936, 2018. [Online]. doi:

[6] J. A. Saucedo-Martínez, et al., "Industry 4.0 framework for management and operations: a review," Journal of ambient intelligence and humanized computing, vol. 9, pp. 789-801, 2018. [Online]. doi:

[7] A. Garcia-Gonzalez and M. S. Ramirez-Montoya, "Systematic Mapping of Scientific Production on Open Innovation (2015-2018): Opportunities for Sustainable Training Environments," Sustainability, vol. 11, pp. 1781, 2019. [Online]. doi:

[8] K. L. James, et al., "A methodology for systematic mapping in environmental sciences," Environmental evidence, vol. 5, p. 7, 2016. [Online]. doi:

[9] I. y. T. Nonaka, y Takeuchi, La organización creadora del conocimiento, pp, 61 – 103, OXFORD, 1999.

[10] S. A. Al Ahbabi, et al., "Employee perception of impact of knowledge management processes on public sector performance," Journal of Knowledge Management, vol. 23, pp. 351-373, 2019. [Online]. doi:

[11] S. Devi Ramachandran, et al., "The practice of knowledge management processes: A comparative study of public and private higher education institutions in Malaysia," Vine, vol. 39, pp. 203-222, 2009. [Online]. doi:

[12] V. Lefter, et al., "Intergenerational knowledge transfer in the academic environment of knowledge-based economy," Amfiteatru Economic Journal, vol. 13, pp. 392-403, 2011. [Online]. Available:

[13] M. Raunio, et al. (2018, Open Innovation Platforms as a Knowledge Triangle Policy Tool–Evidence from Finland. Форсайт 12(2 (eng)). [Online]. Available:

[14] M. S. Ramirez and F. J. Garcia-Penalvo, "Co-creation and open innovation: Systematic literature review," Comunicar, vol. 26, pp. 9-18, Jan 2018. [Online]. doi:

[15] S. G. Patiño, et al. (2008, Modelo de gestión del conocimiento apoyado en la vigilancia tecnológica y la inteligencia competitiva para la cadena productiva de la uva Isabella en la bioregión del Valle del Cauca. Cuadernos de Administración 24(40), 73-93. [Online]. Available:

[16] B. A Rahman, et al. (2009, Knowledge management initiatives, innovation and GLC performance. Journal of Information and Communication Technology 8, 15-27. [Online]. Available:

[17] A. M. Abubakar, et al., "Knowledge management, decision-making style and organizational performance," Journal of Innovation & Knowledge, 2017/10/21/ 2017. [Online]. doi:

[18] S. G. Patiño, Mejía, M. S., & Villarreal, M., "Modelo de gestión del conocimiento apoyado en la vigilancia tecnológica y la inteligencia competitiva para la cadena productiva de la uva Isabella en la bioregión del Valle del Cauca," Cuadernos de administración, vol. 24, 2011, pp. 73-93.

[19] D. Schartinger, et al., "Knowledge interactions between universities and industry in Austria: sectoral patterns and determinants," Research policy, vol. 31, pp. 303-328, 2002. [Online]. doi:

[20] R. Paul, et al., "Global virtual team performance: the effect of coordination effectiveness, trust, and team cohesion," IEEE Transactions on Professional Communication, vol. 59, pp. 186-202, [Online]. doi: 2016.

[21] L. Camarinha-Matos and H. Afsarmanesh, "Collaborative networks: Value creation in a knowledge society, (invited keynote paper)," IVI (FNWI), 2006. [Online]. Available:

[22] S. Reichert. (2019). The Role of Universities in Regional Innovation Ecosystems. [Online]. Available:

[23] A. Diez-Olivan, et al., "Data fusion and machine learning for industrial prognosis: Trends and perspectives towards Industry 4.0," Information Fusion, vol. 50, pp. 92-111, 2019. [Online]. doi:

[24] M. J. B. Rojas, et al., "Propuesta de una Arquitectura de la Industria 4.0 en la Cadena de Suministro desde la Perspectiva de la Ingeniería Industrial," Revista Ingenieria Solidaria, vol. 13, pp. 77-91, 2017. [Online]. doi:

[25] A. Weckenmann, et al., "Hit or Miss? Evaluating the Potential of a Research Niche: A Case Study in the Field of Virtual Quality Management," Sustainability, vol. 11, p. 1450, 2019. [Online]. doi:

[26] D. Li, et al., "Current and future Industry 4.0 capabilities for information and knowledge sharing," The International Journal of Advanced Manufacturing Technology, vol. 105, pp. 3951-3963, 2019. [Online]. doi:

[27] N. T. Le and D. B. Hoang, "Capability Maturity Model and Metrics Framework for Cyber Cloud Security," Scalable Computing-Practice and Experience, vol. 18, pp. 277-290, Dec 2017. [Online]. doi:

[28] D. Aloini, et al., "Implementing open innovation: conceptual design of an integrated ICT platform," Journal of Knowledge Management, vol. 21, pp. 1430-1458, 2017. [Online]. doi:

[29] G. A. Cordeiro, et al., "Theoretical proposal of steps for the implementation of the Industry 4.0 concept," Brazilian Journal of Operations & Production Management, vol. 16, pp. 166-179, 2019. [Online]. doi:

[30] K. Stachová, et al., "External partnerships in employee education and development as the key to facing industry 4.0 challenges," Sustainability, vol. 11, p. 345, 2019. [Online]. doi:

[31] A. L. Mention, "Co-operation and co-opetition as open innovation practices in the service sector: Which influence on innovation novelty?," Technovation, vol. 31, pp. 44-53, Jan 2011. [Online]. doi:

[32] J. J. Yun and Z. Liu, "Micro- and macro-dynamics of open innovation with a Quadruple-Helix model," Sustainability (Switzerland), vol. 11, 2019. [Online]. doi:

[33] C. Vila, et al., "Project-based collaborative engineering learning to develop Industry 4.0 skills within a PLM framework," Procedia manufacturing, vol. 13, pp. 1269-1276, 2017. [Online]. doi:

[34] A. Ferraris, et al., "Open innovation in multinational companies' subsidiaries: the role of internal and external knowledge," European Journal of International Management, vol. 11, pp. 452-468, 2017. [Online]. doi:

[35] C. Tsinopoulos, et al., "Process Innovation: Open Innovation and the Moderating Role of the Motivation to Achieve Legitimacy," Journal of Product Innovation Management, vol. 35, pp. 27-48, Jan 2018. [Online]. doi:

[36] H. Chesbrough, et al., New frontiers in open innovation: Oup Oxford, 2014.

[37] S.-Y. Perng, et al., "Hackathons, entrepreneurial life and the making of smart cities," Geoforum, 2018. [Online]. doi:

[38] C. H. Yuan, et al., "Dynamic capabilities, subnational environment, and university technology transfer," Strategic Organization, vol. 16, pp. 35-60, Feb 2018. [Online]. doi:

[39] B. Ciao, "Dynamic capabilities' functioning in a private equity-backed firm," Strategic Change-Briefings in Entrepreneurial Finance, vol. 27, pp. 23-33, Jan 2018. [Online]. doi:

[40] P. Adler and C. Heckscher, "The collaborative, ambidextrous enterprise," Universia Business Review, 2013. [Online]. Available:

[41] S. Shamim, et al., "Examining the feasibilities of Industry 4.0 for the hospitality sector with the lens of management practice," Energies, vol. 10, p. 499, 2017.

[42] M. Perkmann and K. Walsh, "University–industry relationships and open innovation: Towards a research agenda," International Journal of Management Reviews, vol. 9, pp. 259-280, 2007. [Online]. doi:

[43] M. Porter and M. Kramer, "La creación de valor compartido," Harvard Business Review, vol. 89, pp. 32-49, 2011. [Online]. doi:

[44] M. Curley and B. Salmelin, "Open Innovation 2.0: a new paradigm," OISPG White Paper, pp. 1-12, 2013. [Online]. Available:

[45] E. C. Mayo, et al., "Knowledge transfer from the innovative university. A model of information management in the digital context: the PIEDD case study," Revista Latina De Comunicacion Social, vol. 74, pp. 537-553, 2019. [Online]. doi:

[46] S. Najafi-Tavani, et al., "How collaborative innovation networks affect new product performance: Product innovation capability, process innovation capability, and absorptive capacity," Industrial Marketing Management, vol. 73, pp. 193-205, 2018. [Online]. doi:

[47] G. Wang, et al., "An Integrated Open Approach to Capturing Systematic Knowledge for Manufacturing Process Innovation Based on Collective Intelligence," Applied Sciences, vol. 8, p. 340, 2018. [Online]. doi:

[48] J. Vega Jurado, et al. (2010, coreion with scientific agents and firm's innovative performance. Ingenio, Comunicaciones congresos, Spain. Available:

[49] A. Jerman, et al., "The Influence of Critical Factors on Business Model at a Smart Factory: A Case Study," Business systems research journal: international journal of the Society for Advancing Business & Information Technology (BIT), vol. 10, pp. 42-52, 2019. [Online]. doi:

[50] J. J. Yun, et al., "Collective Intelligence: An Emerging World in Open Innovation," Sustainability, vol. 11, p. 4495, 2019.

[51] H. Karre, et al., "Transition towards an Industry 4.0 state of the LeanLab at Graz University of Technology," Procedia manufacturing, vol. 9, pp. 206-213, 207. [Online]. doi:

[52] A. Abbas, et al., "University-government collaboration for the generation and commercialization of new knowledge for use in industry," Journal of Innovation & Knowledge, vol. 4, pp. 23-31, 2019. [Online]. doi:

[53] T. Kohler and H. Chesbrough, "From collaborative community to competitive market: The quest to build a crowdsourcing platform for social innovation," R&d Management, vol. 49, pp. 356-368, 2019. [Online]. doi:

Most read articles by the same author(s)