Literature Review of Work Teams: Quantitative Approach, Characteristics and Identification of Variables Affecting Efficiency

Review Article


Thomas Leonardo Leonardo Rangel Carreño Universidad Distrital Francisco José de Caldas
Ivonne Katherine Lugo Garzón Universidad Distrital Francisco José de Caldas
María Eugenia Calderón Universidad Distrital Francisco José de Caldas

Introduction: The article derives from the research project “Mathematical model for the creation of efficient work teams” funded by the Center for Research and Scientific Development, Universidad Distrital Francisco José de Caldas and conducted as part of the activities of the Business Management and Technological Innovation Group (geit) at the same university, between 2016 and 2017.

Aim: To determine and know the characteristics of work teams and identify the variables affecting their efficiency.

Methods: Research papers published from 2010 onwards were reviewed (the references include some exceptions). Specialized databases such as Scopus, Science Direct and Redalyc, among others, were used.

Results: 57 papers were found among articles, dissertations and other documents that met the research guidelines. We also identified great advantages in using work teams in organizations.

Conclusion: The variables found are a way of measuring teamwork. The implications of this finding can be used in a mathematical model or a series of indicators that allow to appreciate team-level results, given that the literature advocates teamwork but its quantification falls short. This contribution promotes the quantification of the benefits of work teams.

Limitations: The most general characteristics are considered and hence the influential variables, which is why it is a starting point but not a universal formula to measure the efficiency of all work teams.


Keywords: Work teams, efficiency, leadership, teamwork, synergy, variables
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Author Biography

Ivonne Katherine Lugo Garzón, Universidad Distrital Francisco José de Caldas

Estudiante Ingeniería Industrial,