Virtual Platform as an E-Government Mechanism Between Young Population and Local Administration of Mosquera, Colombia
Universidad Distrital Francisco José de Caldas
Universidad Distrital Francisco José de Caldas
Universidad Distrital Francisco José de Caldas
Introduction: This is a case study article derived from the research “Virtual platform as an e-government mechanism between young population and local administration of Mosquera, Cundinamarca” conducted at Universidad Distrital Francisco José de Caldas in 2017.
Methods: A mixed method with a qualitative component was developed through semi-structured interviews with actors involved in youth, technology and public administration issues.
Results: Three factors stood out in the analysis: benefit-cost, cultural resistance and state procurement conditions, regarding the existence of political will and bureaucratic requirements for its implementation, associated with benefit-cost. In addition, accessibility, security, design, usability, investment and human management factors were rated as highly important with 90% average favorability in the surveys.
Conclusion: Accessibility, security, design, usability, investment and human management factors are synergistic and important to the successful implementation of virtual platforms. The benefit-cost ratio, culture, political will and bureaucratic requirements are other factors that must be considered when developing technologies with government institutions.
Originality: It reinforces the bases for the implementation of e-government strategies in local administrations with highly reliable statistical support.
Limitations: The implementation of e-government tools is subject to the provisions contained in national laws that have not yet been updated to adopt technological systems in their processes.
Copyright (c) 2017 Ingeniaría Solidaria
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Cession of rights and ethical commitment
As the author of the article, I declare that is an original unpublished work exclusively created by me, that it has not been submitted for simultaneous evaluation by another publication and that there is no impediment of any kind for concession of the rights provided for in this contract.
In this sense, I am committed to await the result of the evaluation by the journal Ingeniería Solidaría before considering its submission to another medium; in case the response by that publication is positive, additionally, I am committed to respond for any action involving claims, plagiarism or any other kind of claim that could be made by third parties.
At the same time, as the author or co-author, I declare that I am completely in agreement with the conditions presented in this work and that I cede all patrimonial rights, in other words, regarding reproduction, public communication, distribution, dissemination, transformation, making it available and all forms of exploitation of the work using any medium or procedure, during the term of the legal protection of the work and in every country in the world, to the Universidad Cooperativa de Colombia Press.
