Virtual Platform as an E-Government Mechanism Between Young Population and Local Administration of Mosquera, Colombia

Juan David Ospina Carreño

Universidad Distrital Francisco José de Caldas

Giovanny Tarazona Bermúdez

Universidad Distrital Francisco José de Caldas

Luz Andrea Rodríguez Rojas

Universidad Distrital Francisco José de Caldas

Introduction: This is a case study article derived from the research “Virtual platform as an e-government mechanism between young population and local administration of Mosquera, Cundinamarca” conducted at Universidad Distrital Francisco José de Caldas in 2017.

Methods: A mixed method with a qualitative component was developed through semi-structured interviews with actors involved in youth, technology and public administration issues.

Results: Three factors stood out in the analysis: benefit-cost, cultural resistance and state procurement conditions, regarding the existence of political will and bureaucratic requirements for its implementation, associated with benefit-cost. In addition, accessibility, security, design, usability, investment and human management factors were rated as highly important with 90% average favorability in the surveys.

Conclusion: Accessibility, security, design, usability, investment and human management factors are synergistic and important to the successful implementation of virtual platforms. The benefit-cost ratio, culture, political will and bureaucratic requirements are other factors that must be considered when developing technologies with government institutions.

Originality: It reinforces the bases for the implementation of e-government strategies in local administrations with highly reliable statistical support.

Limitations: The implementation of e-government tools is subject to the provisions contained in national laws that have not yet been updated to adopt technological systems in their processes.

Keywords: local administration, e-government, technological tools, virtual platform, youth policies
Published
2018-01-01

How to Cite

[1]
J. D. Ospina Carreño, G. Tarazona Bermúdez, and L. A. Rodríguez Rojas, “Virtual Platform as an E-Government Mechanism Between Young Population and Local Administration of Mosquera, Colombia”, ing. Solidar, vol. 14, no. 24, pp. 1–12, Jan. 2018, doi: 10.16925/in.v14i24.2162.
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