Narrative Mediation: Techniques and Method for Resolving Conflcts in Organizations
Techniques and Method for Resolving Conflcts in Organizations
Purpose: Ths article addresses the techniques and methods of narrative mediation as a conflct resolution mechanism in an organizational context.
Description: To fulfil this objective, narrative mediation is fist defied, aftr which the suppositions underlying the narrative theory as applied to conflct are presented. Techniques for intervention in the narrative mediation are then described, the stages of a mediation are specifid and fially conclusions are stated.
Point of view: Based on mediation as a method of the discipline of conflct resolution, which is in turn
based on narrative theories of conflct and its resolution.
Conclusion: Narrative mediation enables employees and offials of companies and entities to resolve their conflcts, so that the parties can create narratives of respect, collaboration and mutual recognition. Thre must be commitment by academia and organizations to develop narrative mediation in Colombia.
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Every single author of the articles has to declare that is an original unpublished work exclusively created by them, that it has not been submitted for simultaneous evaluation by another publication and that there is no impediment of any kind for concession of the rights provided for in the contract.
In this sense, the authors committed to await the result of the evaluation by the journal DIXI before considering its submission to another medium; in case the response by that publication is positive, additionally, the authors committed to respond for any action involving claims, plagiarism or any other kind of claim that could be made by third parties.
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