La  importancia de la cultura cooperativa y la comunicación como factores de éxito para las cooperativas de ahorro y crédito en Neiva (Huila)

Pedro Luis Huergo Tobar; Diva María Artunduaga Calderón

doi:10.16925/co.v21i102.659

The Importance of Cooperative Culture and Communication as Success Factors for Savings and Credit Cooperatives in Neiva (Huila)

Artículos

https://doi.org/10.16925/co.v21i102.659

Pedro Luis Huergo Tobar Ver Biografía

Universidad Cooperativa de Colombia

Diva María Artunduaga Calderón Ver Biografía

Universidad Cooperativa de Colombia

This research examines the importance and management of cooperative culture and the communication between its leaders and coworkers in the savings and credit cooperatives (cac) in Neiva. It also seeks to determine whether identifying elements that apply in communication, and also identifying problems or negative situations that occur in the internal communication process, are success factors. A wide knowledge and understanding of cooperative culture was found among leaders and coworkers. Additio- nally, the communication channels are flexible, fluid and generate a good organizational environment, bringing about better service provision for associates, and driving an increase in their social base.

Keywords: barriers, savings and credit cooperatives, internal communication, cooperative culture, success factors

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Huergo Tobar, P. L., & Artunduaga Calderón, D. M. (2014). The Importance of Cooperative Culture and Communication as Success Factors for Savings and Credit Cooperatives in Neiva (Huila). Cooperativismo & Desarrollo, 21(102), 57-68. https://doi.org/10.16925/co.v21i102.659

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Vol. 21 No. 102 (2013)

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