D. A. Diaz Fonseca, O. A. Romero Villalobos, and J. Barón Velandia, “Data-driven talent management: predictive modeling for human capital decisions in the BPO industry”, ing. Solidar, vol. 22, no. 2, pp. 1–30, May 2026, Accessed: Sep. 17, 2026. Available: https://revistas.ucc.edu.co/index.php/in/article/view/5622